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Graphic shows how the Daisy Harris AI tool works.
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Verwarde AI-oma neemt het op tegen telefoonoplichters

By Ninian Carter

November 27, 2024 - UK phone company O2 has developed an Artificial Intelligence (AI) English granny they call “Daisy Harris”, in an effort to curb phone scammers by keeping them talking online to a confused old lady.

“Daisy Harris”, an AI-generated grandmother, is being used by the UK’s O2 telecommunications network to help combat phone scammers.

Daisy combines various AI models which work together to listen and respond to fraudulent calls instantaneously and is so lifelike it has successfully kept numerous fraudsters on calls for 40 minutes at a time, or in some cases for over an hour.

Designed to waste scammers’ time – thus reducing the availability they have to scam real people – Daisy frustrates callers with her lack of knowledge of technology and by telling meandering stories of her family, talking at length about her passion for knitting and providing false personal information including made-up bank details.

Sources
PUBLISHED: 27/11/2024; STORY: Graphic News
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