MEMBERSHIP AND CREDITS
Membership can be used by people that want to use Graphic News as a source of information and inspiration, or who want to obtain graphics at preferential rates, or who simply want to support visual journalism.
Members have unlimited access to view graphics. They can also obtain graphics at preferential rates using
credits. Credits allow content to be obtained without going through checkout (i.e.
express download). This is also convenient for regular users and allow users that pay-on-invoice to obtain content.
FAQ: Can I cancel the Membership during the initial Free Pass Period?
Yes. The Free Pass period allows you to explore the website without restrictions free of charge. If you decide you do not wish to continue with the Membership during this period you can simply go to your online account and cancel before the Membership starts, or contact us.
FAQ: Can I obtain graphics during the Free Pass Period?
Yes. You can buy "credits" as if you were a Member and use these to obtain graphics at preferential rates.
FAQ: Why are credits included with Membership?
Members receive credits equal in value to their Membership fee but can buy more credits if needed. This is to encourage people to become members and also enables the membership revenue to be attributed to particular contributors.
FAQ: Is there any difference between bought credits and those that are included free with Membership?
Both can be used to obtain graphics, but those included free with Membership are non-refundable if unused.
FAQ: What determines the cost of a credit?
There are two basic prices. Professional credits are needed if you want to publish graphics or use them as part of your job. They can be used to obtain PDFs and modifiable formats that retain their definition when enlarged. Educational credits cost less but may only be used for your own personal education or for teaching, and for obtaining JPGs, which are unmodifiable and have limited enlargement.
FAQ: Why is it better to use credits than to pay for infographics at checkout?
• Credits offer preferential rates.
• Credits offer fixed prices, 1 credit - 1 graphic, whereas prices at checkout depend on the type of graphic and how many are obtained at one time.
• Credits are the only option if you want prices for personal educational use.
• Credits allow a user to download without going through checkout to pay each time (i.e. express download). This is convenient for people that use the service regularly. They also allow customers that pay-on-invoice to download before payment is received.
FAQ: Can credits be used for any infographic?
• Personal Educational credits can be used for "static" graphics available as a JPG.
• Professional credits give access to modifiable formats and embed code. They also include interactives as well as static graphics and other types of artwork.
• Restricted items are not included (such as interactives in legacy formats)
• Sportlive or other data-driven interactives are restricted because appropriate loadsharing needs to be set up and special pricing may be involved..Contact us if you want access to restricted items.
• In the future, when the website offers content from other suppliers as well as Graphic News, credits may be restricted to certain contributors only.
FAQ: How long do credits last?
Credits obtained by Members last for 12 months but can only be used when the Membership is active.
FAQ: Can I obtain a PDF (rather than a JPG) for teaching? (Personal Educational Members)
If you need a PDF rather than a JPG, select what you want to your basket and contact us. We can then either supply the PDF manually or adjust the basket price appropriately.
FAQ: What if a JPG isn't available? (Personal Educational Members)
JPGs are only available for single static graphics. In addition, as the archive goes back 30 years, some legacy graphics haven't been reissued to modern standards and so JPGs may not be available yet. In this case, just contact us and we will reissue.
FAQ: Can I invite more people to join our group?
Professional Memberships are designed for small groups of up to 5 "users", which can be added via the online group dashboard. Contact us if you want to expand your group. Traditional unlimited media subscriptions theoretically allow an unlimited number of users. In practice a "number" has to be given so a default is set. This can however be increased on request.
