OPTIONSThere are two options available to publishers/companies online - Select & Pay or Fixed Price (monthly). Both of these give access to infographics in modifiable formats and include a Professional Editorial license. Alternative options tare available if you contact us. These include traditional unlimited fixed price subscriptions to metered pay-per-download deals - or special prices for projects and packages. People wanting unmodifiable JPG for their personal interest or education
SELECT & PAY
FAQ: What determines the price?
Prices vary according to the type and size of the item. A multi-buy discount is then added: 20% for 2 items, 40% for 3 or more. Undiscounted prices vary between around £75 and £150. If you need a special prices, whether for a project or package this can be arranged if you contact us.
FAQ: What currency can prices be specified in?
Initially, the currency will be determined by your location, but you can then change to GB£, US$ and Euro via the currency selector on the top bar. (select and refresh your page)
FAQ: How can I view the graphics?
Previews are visible to anybody - even if they havn't logged in. You can therefore search the archive by keyword or via the menu and see what is available and select items to your basket. Access is restricted to pages showing a single graphic with a large visual (plus the story and links to sources). To see these you need a fixed price monthly deal or an alternative such as a 30-day FREE PASS.
FIXED PRICE (monthly)
FAQ: What determines the price ?
The monthly price includes one credit and up to 5 LoginIDs. Credits are used to download without going through checkout, 1 credit = 1 item. So everything is the same price regardless of size and whether static or an interactive or animation. The monthly price is can vary but is generally around £50. The only exclusions are those with datafeeds that last for a whole tournament or event, or interactives in old formats (for which special permission is needed).
FAQ: What is the minimum period for a fixed price deal? How can I cancel"
The minimum period is a month. You can cancel at any time via your online account. If you cancel the deal continues until the renewal date.
FAQ: Do I have unrestricted access to view graphics?
Yes. You can see pages that show single graphics with the stories and any links to the data source.
FAQ: What are "credits" ?
Credits enable you to download without going through checkout each time. This is very convenient if you are using the service on a daily basis. PAY-ON-DOWNLOAD customers are given credits in advance and then invoiced for the number of credits that have been used. The others expire at the end of the invoiced period. FIXED PRICE online users have an automatic minimum order of one credit per month but can buy more credits if needed.
FAQ: How long do credits last?
The credits associated with FIXED PRICE users last 12 months but can only be accessed if the FIXED PRICE deal is active.
FAQ: Am I restricted to the one credit I get each month?
No, you can buy additional credits via a link in your online account.
FAQ: What happens if a graphic is updated? Can I re-download?
If a graphic is downloaded under a FIXED PRICE deal or SELECT & PAY it can be re-downloaded at no cost.
FAQ: What happens if a graphic is available in alternative languages?
If a graphic is downloaded under a FIXED PRICE deal, this includes any and all of the file formats available and any and all of the languages available.
FAQ: How many loginIDs are included with a FIXED PRICE deal?
As this deal is intended for professional users, we automatically allow 5 LoginIDs for each "group", but this can be increased if you contact us. One User (LoginID) is identified as the Main User.
FAQ: How can users be added to my account?
Each account has a main contact that can add users via the online account (or if you contact us). The maximum is usually 5 for groups with Fixed Price Deals.
FAQ: Do all users have the same permissions?
No! The Main User and anyone with User Management permissions can add users and edit their permissions. The Main User and anyone with Financial Permissions can see orders and edit invoicing information. Other users can view only, and/or download, and/or buy credits.
Example: A picture editor might have a card to purchase images, so they could buy "credits" that could then be used by the graphics department to obtain the images requested by a page editor. And someone in the accounts department could then log in to obtain copies of invoices.
FAQ: What does a Professional Editorial license permit?
• share infographics within your organization
• use as a a source of information or visual reference to create your own versions
• publish in print, digital or social media owned and produced by you (or your company)
• modify or use the visual elements separately
FAQ: Can an item be published more than once?
Yes, if the item is purchased using a credit obtained with a FIXED PRICE deal. For these there is no time limit to the license. In contrast, items downloaded using an unlimited subscription may only be published during the period of that subscription.
FAQ: What is a TRADITIONAL UNLIMITED SUBSCRIPTION?
Media publishers usually agree a fixed monthly fee for the news services they use regularly. This gives very good value, and is essential for services which need to be accessed by many different people within an organization. It also avoids unexpected costs.
FAQ: Can I download and then be invoiced? PAY-ON-DOWNLOAD
Yes, you can be invoiced each month for what you have downloaded, but if you don't download anything you may be charged a small administration fee.